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Welcome to Fidelity Link

Fidelity Link is a leading global management consulting and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's successful companies, we collaborates with clients to help them become high-performance businesses. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enables us to deliver business value to the world's leading companies.

Fidelity Link enables clients to concentrate on their core business by outsourcing their marketing & customer centric support and etc services.

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CONSULTING

Fidelity Link is one of the leading management consultancy firm with a team of highly qualified and professional consultants. Our strategic intent is to create value for our clients and to bring competitive advantages to their activities. We meet their needs by combining our international capabilities and in-depth knowledge of local markets with our extensive range of skills and industry expertise.Our consultancy services includes:

Decision Analytics
Sustainability
Risk Managment
Customer Relationship Management

TECHNOLOGY

Fidelity Link division is a realization of our endeavor to provide one-stop solution for customers needs while capitalizing on our strengths in consulting and technology segments.We are providing customer contact services to top global brands.
Our technology services includes:

Application Renewal
Business intelligence
Enterprise Architecture
IT Strategy & Transformation
Software development

WHY OUTSOURCING ?

Do you want to maximize your revenue and minimize your expenses ?
Do you want to get access to specialized skills and services?
Do you want to concentrate more on your core business?

As a flexible, committed outsourcing partner, we consistently bring our clients measurable service improvements. We transform and manage existing services. We create and run completely new service infrastructures. Our extensive outsourcing capabilities and infrastructure enable us to step-up service efficiency, quality and flexibility, increase customer satisfaction and loyalty - and all at an agreed cost.

	CAREERS

OUTSOURCING

Fidelity Link BPO combines domain expertise, process skills and technology to
deliver world-class process outsourcing.Businesses are always seeking new ways to
outpace competitors.Outsorcing outsourcing provides just such an opportunity.
Outsourcing is a valuable strategy for companies seeking new ways to achieve high
performance by controlling costs, reducing risk, fostering collaboration, increasing
transparency and even growing their businesses.
Our outsourcing solutions includes:

	We at Fidelity Link hire at all levels and constantly looking forward to recruit and develop undiscovered talent.If you are qualified and would like to join our consultancy,technology, or operations group industry, please email us your resumecareers@fidelitylink.co.uk

Blog / Article

Five challenges that the insurance sector will face in 2010

As we begin 2010, insurers around the globe hope that business will return to normalcy after the 2008-2009 recession. It has been tough - sales premia declined, policy counts dropped, and investment returns cratered.

Operational risk ratings

Doing business is getting riskier in many countries around the world

A quick fix

Companies are seeking outsiders’ help to squeeze more out of their equipment

Nearshoring

Nearshoring is one of the forms of outsourcing, where an organization outsourcers its business processes to an outsourcing partner who provides cheaper services.

Operational risk ratings

Global business profitability is still on the wane

Watch your step

Prospects for business profitability have worsened slightly in Britain and France

Offshoring

The rich world's UK How Britain gains from offshoring

The latest in remote control

After the call-centre, now the IT department is off to Asia

Finance and Accounting

Latest trends in Finance and Accounting outsourcing and the concept of Business Process Utility

BPO - A survival tool for the Life Insurance and Annuities Industry

While insurance companies already outsource highly transactional processes such as claims and payments, new business processing and underwriting support,

The Financial Offshoring Imperative

Outsourcing finance and accounting processes can achieve significant savings, but organizations can achieve greater value by outsourcing

Will the Internet Change the Insurance Landscape?

It’s not unusual to find the denizens of the Web world using the Internet to compare prices on everything from travel to hospitality to loans, and now, more so, insurance products

Research and Analytics

Predictive Analytics helps increase marketing

The latest in remote control

After the call-centre, now the IT department is off to Asia

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